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Outage Info

Report an outage: 3 ways

  1. Report with the PGE app
  2. Report online
  3. Report by phone:
    • 503-464-7777 (Portland)
    • 503-399-7717 (Salem)
    • 800-544-1795 elsewhere

Tip: When you report an outage you can also request an update.

Prepare My Home

See our checklist of how to prepare in the event of a power outage or a natural disaster.

Prepare My Business

Find tips on how to protect your business and minimize disruptions.

Report a Streetlight Problem

Use our Report a Streetlight form or call 800-544-1795 and press 3.

Backup Generator Safety

Use care to protect yourself and our crews.

Claims Center

If you've had property damage associated with the loss of power, you can learn more about what we cover and how to file a claim.

7 Steps of Restoration How we restore power

Learn our 7 steps of power restoration when a storm or major event hits.

Report downed lines Report downed lines

Report dangerous situations at 800-544-1795.

Follow us on Twitter Get outage updates on social

Follow us on Facebook or Twitter for the latest on major outages.