Help Center

Need additional help? Call 800-542-8818.

Representatives are available from 7 a.m. to 7 p.m., Monday through Friday.

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We are committed to making our digital services accessible to all, regardless of ability. We want to make sure that every customer has the chance to get the very most from their Portland General Electric digital experience. 

We believe accessing our online services should be easy and frictionless. As we transition to a new digital platform we plan to continue to add improvements, review and improve content and features, and continuously work toward an online experience that is accessible to all.

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Can’t find what you’re looking for? Give us a call at 800-542-8818 between 7 a.m. and 7 p.m., Monday through Friday.

Fraud alert Fraud alert

Beware of calls or texts asking for payment on your bill. Learn how to spot a potential fraud.

Energy Tracker can help, too Energy Tracker can help, too

Use our free, online tool for renters and homeowners to see when and how you use electricity, analyze your bill and get a custom savings plan.